November 10, 2020 0 By admin

CCPulse Genesys. 1. CCPulse+ Session Objectives By the end of this session, you should be able to: Log into CCPulse+ Recognize the. In this post, I will explain how to configure Genesys CCPulse application to show agent’s last logged in time in CCPulse. Some supervisors would like to view. Previously, I wrote post about displaying user data in CCPulse using custom solution and user ‘Moshe Lezerovitz’ enquired about displaying.

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Once complete, hit OK and repeat the process for each new successive statistic, until complete. In this example, we are creating a brand new template: By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service.

Genesys CCPulse – Display UserData using Custom Stat and Filters

Thompson 27 January Views Read Edit View history. Concerto Jobs In Pune. October 02, Again, I’m new to Genesys.

Concerto Jobs In Delhi. As I referred to the documentation, to get the information of certain object, have to do something like:.

Here’s what I’ve got from CCPulse: Stack Overflow works best with JavaScript enabled. Ivr Jobs In Chennai. Have you ever lie on your resume?



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Genesys CCPulse : How to display abandoned calls for Agent Group?

Urs Jobs In Pune. Is not what the OP is asking for. Sort by Date Relevance Date. Genesys Professional Jobs In Pune. Attach data is the only workaround I see. Receive the latest job openings for: Aspect Jobs In Chennai. Our employees from around the world telling their moments connected at Genesys Experience these moments for yourself http gsys co f0Us30jsUqX Gen When all Views have been added, remember to Save the Workspace with a new name, otherwise it will not be available when you next Log In!

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Create several hidden columns showing number of current calls with specific service tag attached. Technical Support Jobs In Pune.

Last 24 hours 4, Last 7 days 7, Last 15 days 7, All jobs 9, Job Description for Genesys PS Consultant Genesys Singapore is hiring a professional service consultant with passion for working with leading edge so Genesys acquired five companies in The Wall Street Journal.

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Terms and Conditions Privacy Policy. Supervisors have been asking for a similar view that would show what Not Ready reason code an agent is in.

Genesys (company)

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Genesys Professional Jobs In Bangalore. YWah 5 Verint Jobs In Pune. Candidate should be capable to look after sales of Specialty products which are sold to the Personal Care and FMCG Industry locally as well as exports In my agent desktop, there is a listview for displaying selected virtual queue info.

Email Required, but never shown. PureEngage supports extensive customization through open APIs and web standards.